Privacy Statement

This web site is administered by VSS Monitoring, Inc.

VSS Monitoring® welcomes you to this Web Site where your privacy and the protection of your personal information is handled with great regard. The following text will inform you on how we use and manage the information collected at our site.

Web Site Visits

Each time you visit VSS Monitoring's Web Site, our server automatically recognizes and logs your IP address. An IP address is basically the address of the computer making a request to our web server. No personal information or detail is obtained in this data interchange-a visitor's browser is not designed to provide this information.

At VSS Monitoring, logged IP addresses are periodically reviewed and analyzed in an effort to monitor, maintain, and effectively improve our Web site. This information is retained for no other purpose and is not shared outside of VSS Monitoring.

During a Web site visit, we may ask a customer for contact information (email address, telephone number, fax number and addresses for shipping/billing). This information is collected on a voluntary basis-and only with customer approval.

The VSS Monitoring Web site contains links to other web sites. VSS Monitoring does not control or take responsibility for personal information collected on these sites nor is VSS Monitoring responsible for the accuracy or the content of these sites.

Customer Information

Once you make a purchase, request product literature or other information from VSS Monitoring, your name, shipping/mailing address, telephone number, email address and fax number are included in our customer file.

This information is used to ensure a quick, efficient flow of products and services to you.

This information may also be used for other purposes as outlined below.

Postal Addresses

VSS Monitoring may use your mailing address to send the VSS Monitoring product catalog to keep you updated on our most current products and services.

Email Addresses

Email addresses may be used to communicate information of interest to you about VSS Monitoring. This includes Order Shipment/Tracking Information, Product Bulletins, Service Change Information or other VSS Monitoring promotional emails.

Email addresses are never rented, sold or traded to third parties.

Other Uses of Customer Information

If you have an open account with VSS Monitoring, credit and payment history will periodically be shared with credit reporting agencies.

Customer information is also used for marketing and market research for VSS Monitoring Corporation.

VSS Monitoring will share customer information with Governmental Agencies if required by law.


VSS Monitoring may gather and analyze information regarding usage of this web site, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session. This information may be gathered by using a cookie. A cookie is a small text file placed on your hard drive by our web page server. You can choose whether or not to use a cookie by altering the settings of your browser. A cookie will make the use of this web site faster and easier.

Third party sites

Please note that this Privacy Statement does not extend to third party sites linked to this web site.

Contact Information

Please contact us if you have any questions, concerns or comments.

VSS Monitoring, Inc.
930 De Guigne Drive
California, 94085


+1 (408) 585-6800


+1 (408) 585-6899



VSS Monitoring reserves the right to modify sections of this Privacy Statement at any time. Please check this statement from time to time for any changes.