TSheets Review | To Keep Track When and How Your Employees Work

Whether you are an employer or an employee, if you are dealing with by the hour payments, you know the importance of keeping an accurate record. You don’t want to overpay or shortchange, and it can be difficult to keep track when people work remotely.

TSheets has created a solution to this by allowing you to track your work time for an exact account of your schedule and how much needs to be paid. Take the hassle out of timesheets and punching in, and enjoy an easy to use service that does the job for you so you can focus on more important things.

TSheets Review

Simple but Robust Time and Project Tracking

Among the top-rated time tracking software products, TSheets takes the guesswork and paperwork out of time tracking, saving employers and employees hours a week. 

There is no need to worry about clocking in at an office, writing down hours or debating who worked when because everything is logged directly into the TSheets program database and can be synchronized to enter into QuickBooks as well. You can set up jobs, schedule employees, track how long each project takes and see exactly who is working when.

All of this is done with the TSheets app by employees downloading it onto their smart device and simply pressing a button.

That cuts down on paper, man-hours and makes it easy for employers and employees to go back and verify their hours. If you want to pay per project instead of by the hour, you can also do that as well. Employees working a combination of both? The app takes the stress out of tracking who is doing what and how it is being paid.

The Scheduled vs. Worked Report feature also makes it easy for employers to see exactly when employee clocks in and how that compares to when they were scheduled to be there. That will show you clearly if they were late and by how much time. 

cell phone in a hand

If you are working overtime or have paid vacation, you can also incorporate that into the tracking.

You can sync TSheets with a variety of different programs, including QuickBooks, to immediately transfer the data so the bookkeeping is being done by the day, rather than per week or month. The more frequent update schedule makes it easy to check-in at any time to see what is going on without having to guess or wait until the bookkeeping is done to know the answer.

Pros

  • Great customer service
  • It meets all your job tracking needs
  • Can be used on any smart device
  • It saves planty of time

Cons

  • There's a delay with mentions in comments
  • It works pretty much entirely online
  • the price can seem a little up

Features and User Interface


One of the reasons TSheets is so popular is that it is designed to be easy to use. You can download the TSheets app through any app store and use it on any smart device. This makes it easy for every employee to use the program, regardless of finances or technological preferences. There are also plenty of features included with TSheets to make it easy and efficient for anyone anywhere.0

Scheduling

There are plenty of different scheduling features you can use to make it easy to know who is working and when. Employers can look at who is working, as well as other employees to see who they are scheduled with. Employees can get reminders about when they are working so they never forget a shift, and they can swap shifts with other employees to make sure every shift is covered without issues

Tracking

There are many different types of tracking that can be done to give you the most accurate account of what type of work you are doing and when you are doing it. You can choose to pay per task, project, hour, or even mileage and track them all through the app. You can also clock in different sections of hourly pay like workstation tracking, vacation leave, sick leave, and overtime. Definitely a versatile tool, just like the one we covered in When I Work Reviews.

Restrictions

You can put restrictions on certain features to make sure that tracking is the most accurate without being cheated. This can be done in several ways like through permission levels, biometric recognition, and IP address specification. This makes it harder to edit the hours, clock in an unauthorized point and let someone else clock in for you.

Advanced Tracking and Customization

You can do more than just clock in and out with TSheets. To give the most accurate picture of when you are working, what you are doing and more, you can customize your tracking.

Details

You can clock more than just the hours you work with TSheets. Employers can pay employees for mileage, tasks and more if you prefer to pay someone other than hourly. Tasks can be created and clocked in and out of to show when completed to better give you an understanding of how long it will take, but pay the employee for that task a flat fee.

Mileage can be tracked using the GPS tracking through the TSheets app on any smart device to provide an accurate account of how much you own your employee for traveling. This allows you to pay per mile, rather than paying per hour.

That allows employers and employees to cleanly record the different types of payments without worrying about confusing tasks or relying on memory. For employees that are paid a mixture of hourly and per task, this is a massive time saver. If you are paying someone overtime or paid leave, there are also sections to specifically track that.

TSheets Features

Drop Down Menu

Dropdown menus can be added to make it easy for employees to find specific jobs and sub-categories of different projects. Employees can click and scroll, rather than search, making things much more organized and allowing for employees to clock in faster for different projects. If you don’t have many projects going on, you can leave it as a free-form setup. 

Fields

Employers can fill out different fields in the TSheets program to create job codes or other custom field options to gather more information about certain jobs.
You can make it as detailed or as basic as you want to get a more in-depth idea of the work done and the project plan.
If you don’t want to collect any other information other than clocking in and out, you can keep it simple and leave those blank. You can add more fields at any time.

Time Tracking Flexibility

While most people have a smart device of some kind nowadays, some people choose to stay with more old school devices. To accommodate them, TSheets has included a call-in feature for an additional $1.50 a month per person who uses it. 

This means that they can call a toll-free number owned by TSheets, say their name, check-in and then end the call. It takes less than a minute to do and will prevent the need for a computer or smart device to clock in.

If you do want to use a smart device you can use anything that has the TSheets app on it. That means that Android, iOS, and Google products are all compatible and you can clock in on desktops, laptops, cellphones, tablets and more.

How Does TSheets Perform?

TSheets uses three main features to help you keep track of time worked.

TSheets display

Job Codes

You can access TSheets on any smart device by downloading the app and installing it with your employee or employer information. Employers can create different job or customer codes that will identify specific projects employees will be working on. 

Employees can clock into work by simply selecting the code that corresponds with what they are working on and hit the Switch button. This will immediately clock you into work, no matter what device you are on. To clock out, simply press a single button and be done for the day. The information will automatically be logged without any further input needed.

GPS 

Whether you are working on a job site, clocking into the office, or on the road, GPS tracking works on your smart device to help identify your location and use it to record work time. This is perfect for those who get paid to travel and need to be reimbursed for mileage. It also helps to prove you were on a job site and how long you were there so you can accurately log your work. If you are going to different job sites throughout the day it also takes the guesswork out of how long you were where.

Manual

If you prefer to have time tracking done manually by employees, you can utilize the Manual Time Card. 

This allows employees to choose jobs, customers or contracts they have worked on and enter the number of hours worked that day. While it allows for more human error and relies heavily on the honor system, if you prefer this method it is available.

TSheets Training and Support

It can be scary for some users to switch over to a new program. To help make the transition as smooth and hassle-free as possible, you can implement training for all those involved in all the different steps and features. 

You can check out their Support site and their Getting Started guide to walk you through the process and make sure you aren’t glossing over anything important. Your administrator provided by TSheets will also be able to help, along with the help center and Pro programs. For larger companies, you can also utilize the TSheets Success Coach for individualized training.

TSheets Pricing Plans 

There are three different pricing plans available for you to choose from when using TSheets.

Free

If you aren’t sure if TSheets will be right for your business, you can try it out for free with a 14-day trial. This trial includes everything you would get in the premium or elite package, with no credit card down. If you like the service you can then sign up for either the premium or elite package.   

Premium

The premium package charges you a base fee of $20 a month, in addition to $8 a month per user. You can have up to 99 users and pay this price. For 100 users or more, you will pay a $100 a month base fee with $5 a month per user. With this plan you get:

  •   One free administrator
  •   Mobile app including GPS
  •  Any device compatibility
  •  Real-time reports
  •  Job and shifting scheduling
  • Alerts and notifications
  •  Photo attachments
  •  Check in to see who’s working
  •  QuickBooks integration (along with other sites)
  •  Expert invoicing and payroll
  • Time-off management
  • Time close kiosk with facial recognition
  •  Live customer support anytime

Elite

The elite plan is $10 per user and a $40 base fee and includes everything you get with the premium package with additions like:

  • Geofencing
  • Timesheet signatures
  • Project estimates compared to actual reporting
  • Project activity feed
  •  Messaging
  • Tracking project progression

Discounts 

If you want to save some money, you can choose to pay annually. By paying once a year, rather than per month, you will save 20% off your total bill, regardless of which plan you go with.

Users that have used TSheets have a lot of great things to say about it. Similarly to over five thousand other individual reviews, we gave the program a near five-star rating. TSheets deserves it! Some of its best features we particularly liked are: 

Pros

  • Customer Service 

    If you are new to the program or have any issues along the way, you can utilize TSheets' fantastic customer service team for help. You can call them or interact using a chatbox, but you will always get a real person to walk you through the issue. There are also blogs, apps and lots of other resources to keep you updated on any new features and help you with any problems you may have.
  • Specifics

    When tracking time, you can get more specific with your logs to include many different subcategories. You can track time within a specific industry, track overtime and even things like mileage, tasks and more. This means you can use TSheets as a one-stop-shop for all your job tracking needs.
  • Versatility

    TSheets can be used on any smart device, making it simple to clock in and out from wherever you are. That means there is no need to worry about being at one certain device when working, and you can guarantee you log the exact hours whenever and wherever you are working. If you travel for work or work from home, this is a must.
  • Time Saver 

    Users of TSheets rave about the amount of time it saves them. Both employers and employees are saving hours every week on logging time and entering it into their records. Because TSheets can connect to other programs like QuickBooks, there is no need to transfer the data into the different programs once they are synchronized. Everything will be connected and done without needing you to spend your time manually going through it.

While the pros far outweigh the cons when it comes to TSheets user reviews, there are a few things people have pointed out.


Cons

  • Controls

    When using Wrike, users can direct their comments to another person with an @ mention. While this is a really useful feature, you don't always get the mention as quickly as you need it. Wrike sends an email to notify you, but there's a significant delay between the initial mention and when you get the email. Unless you have the software up and active, you won't see the mention for a while
  • User Error

    Wrike works pretty much entirely online. While that can be a benefit and save you storage space on your devices, it also means you can't access it or work on it offline. For some companies, this won't ever come up as an issue, for others, it could be a pain to deal with. Another limitation some users notice is the lack of a spell check feature. There is a beta version available, but each user has to sign up for the beta version on their own and install the feature separately. Unfortunately, there currently isn't a way to do a mass update to get the feature for all your users at once.
  • Syncing 

    Depending on the size of your business, the price can seem a little up there. However, per person pricing does lower as you add more users to your audience.

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