How to Fix Unable to Connect to the Proxy Server | Our Super-Easy Troubleshooting Guide

It is very distressing to get an error message like this when you’re trying to access the internet.

If your browser will display “unable to connect to the proxy server”, any website that you will try to access will also bring the same error.  

I have worked in the tech world for over 7 years hence I will share the things I have learned when fixing this problem. Also, of utmost importance is to pick the best proxy server within your means. We described one such proxy in our Storm Proxies Review.

Why can’t I connect to Proxy Server?

Unable to connect to a proxy server? Some of the reasons that could lead to this error in the windows 10 operating system are:

computer and internet icon
  • Your antivirus can block you from accessing a proxy server in Windows 10 operating system.
  • Third-party software can alter the normal settings of proxy. If this is the case, you will not be able to access the internet until you disable the proxy, uninstall the third-party program, or re-configure the proxy.
  • You have a VPN service running in your windows
  • You might have entered the  wrong settings
  • A malicious program can cause this error
  • An outdated Windows 10 version. If this is the case, you need to install the current windows version
  • How to fix unable to connect to the Server Error?

    If for an unknown reason you can't connect to the internet using internet explorer or any of your browsers, here are some solutions to try. Check out every solution one by one to see which one will work for you.

    1. Confirm if your VPN is Responsible- if you have one installed on your PC

    Although VPN and proxy servers have some similar features and functionalities, your choice between the two depends on what you want to achieve and the level of identity protection.

    Proxies hide your computer’s IP address and send a new one to the internet instead, so you can remain anonymous. However, if a proxy server stays for a long period of time without changing its IP address, it can be flagged and blocked by your VPN.

    VPN on The laptop screen

    2. Check if the Settings in your Windows are Correct

    Sometimes, the cause of unable to connect to proxy server error is incorrect settings in your Windows Internet options.  Check if they are correct in order to connect to the internet.

    If you want to use a proxy server in Windows 10 operating system, turn on the option “Manual proxy configuration”.  Enter the correct proxy server IP address and port number.

    In case you’re using a network with a proxy, turn on the option “Auto-detect proxy settings for this network”. If this does not work, you can configure it manually.  All you need is the proxy’s IP address and port number.

    Internet Options icon

    3. Do a Scan to Check and Remove Proxy Server Virus

    Malware and adware may change the proxy server configuration for your windows and another reason that is why you can't connect to the proxy. To prevent this, always have an updated antivirus program installed on your Windows 10.

    If you are already infected, you need to scan your whole computer and get rid of the malware.

    Clear browsing data capture

    4. Clear Cache from your Browser

    If you are still not able to connect to the proxy server, you can clear the browser cache. Clearing browser cache will remove corrupt scripts and speed up your connectivity to the internet.

    5. Reset Internet Settings

    Sometimes the error can occur due to your internet settings. You could have changed yourself or a software program could have made the change. Hit the ‘Reset' button on your internet settings. This will change your internet settings to default and solve your problem.

    6. Command Prompt (cmd) IP Configuration

    If you are still getting the error message, your IP address can be the cause. By using the Command Prompt, you can run a few commands and solve the problem.

    Press Windows key + R and type "cmd" and hit enter to start the Command Prompt as an administrator. Make sure to choose Command Prompt Admin.

    Then, type ‘ipconfig/release' and hit enter. When it stops running, type this command ‘ipconfig/renew’ and bit enter.

    Now close cmd and test if you have solved your problem.

    Command Prompt App Capture

    7. Reset Chrome Browser Settings

    You can also receive this error when using Google Chrome. Resetting Google proxy settings for Chrome to default can solve unable to connect to the proxy server error. Here are the steps to follow;

    • Open Google Chrome. Click on the menu at the top right corner and choose settings
    • When this tab opens, scroll down to the bottom of the page and click on the advanced link or show advanced settings.
    • Scroll down until you see the reset button. Click on it
    • Here, you will be prompted to confirm Resetting, click again to reset the settings.

    Please note that this procedure clears all your extension and cookies. In addition, here is our guide to setting up a proxy for Firefox.         

    8. Registry Modification

    If you want a fast method to fix unable to connect to proxy server error, try registry modification. Below are the steps to complete the process.

    • Press Windows key +R. A run dialog box will open.
    • Enter ‘regedit.exe ' and hit enter. The registry editor will open
    • In the registry's left pane, go to Computer hkey_current_user >software Microsoft windows Currentversion> Internet Settings.
    • In its right pane, look for the proxy override, proxy server, proxy enable, and migrate proxy. Delete all of them. Right-click and delete from registry personal settings.
    • You will be asked to confirm, click yes. Restart your computer to complete the process.
    Restarting the computer screen capture

    Why Psiphon is not Connecting?

    Psiphon is an open-source VPN designed to unblock content in censored countries where its citizens lack the freedom of expression and are blocked from accessing outside content.

    When installed in your Windows 10, it will turn it into a proxy, just like a Google chrome proxy server. This will ensure that all your data traffic tunnels through the VPN. Especially relevant, Psiphon splits the tunnel in SSH+ and SSH such that, local traffic does not tunnel through a proxy while international traffic does.

    If your Psiphon is not connecting, you could be connected to a faulty server.  In this case, you will be required to change the server. If you installed an update of Psiphon with a bug, you will definitely have a connection problem.  The other reasons why your  Psiphon won't connect include malware and poor internet connections.

    Psiphon is connected

    Can’t Connect to the Proxy Server Edge?

    This error can appear when you are using the Microsoft Edge browser. If you get this error, you will not be able to connect to the internet.

    If the proxy settings are incorrect or you have a malware attack, you will get unable to connect to the proxy server error. Follow these steps to solve the problem.

    • Check your internet settings
    • Clear cache and reboot your PC then try to connect to the web browser again.
    • Disable VPN if enabled.
    • Turn off the proxy server for your LAN  
    • Disable manual proxy settings
    • Scan your PC for malware
    • Reset  internet setting on Microsoft Edge browser in Windows 10 settings panel

    How do I fix unable to connect to the Proxy Server Error in Windows 10?

    Sometimes your windows 10 operating system will not detect your network’s proxy settings. To fix this, configure your proxy server settings properly.

    I  Click the start button

    II  Click on settings, to open the settings window

    III From the settings options, click on network and internet

    IV Another window will open, scroll down and click on proxy

    V A proxy windows will open on the right

    VI In the proxy section,  there’re proxy options for  “automatic proxy setup” and “manual proxy setup”

    VII If your network doesn’t have a proxy server, make sure the “manual proxy setup” option is disabled.  Leave the “automatic proxy setup” option active. This should solve your problem.

    windows 10 on the screen

    If this did not work, try fixing it this way:

    I  Open the start menu

    II Open settings

    III Open on network and internet

    IV Click on the reset network

    V Click on the reset now

    VI Click yes

    VII Your system will restart  and fix the problem

    Connect to the Proxy Server

    Here is a simple and straightforward step-by-step method you can use to access proxy settings for any windows operating system.

    • Go to settings of your windows 10 operating system
    • On the search bar, type proxy and hit enter. Results will pop and you’ll need to click on ‘Change proxy settings
    • This will take you to the Internet Properties window. Navigate to the Connections tab and click on LAN settings.
    • You can choose to automatically detect settings or manually configure them.
    • Click on the checkbox with" use a proxy server for your LAN".
    • Type the IP address and port number of the proxy server in the address box and port box respectively.
    • To close the LAN Settings dialog box, click OK.
    • Then, click OK to close the other dialog box
    • Connect to your Internet source and now there will be a proxy server in Windows 10 between your PC and the internet.

    Note that, if you put the incorrect configurations, you will get the Unable to connect to the proxy server error.

    FAQs

    1. How do I fix my proxy server on Google Chrome?

    With the assistance of Internet Properties, we can resolve this issue in a matter of clicks.

    1. To begin, open Google Chrome. Select settings by clicking on the three dots in the upper right corner of the window.
    2. In the system section, click Open proxy settings.
    3. Select the LAN Settings option from the Connections tab.
    4. Reboot the computer to ensure that the changes take effect.

    2. How do I reset my proxy settings?

    On Windows 10, type cmd in the taskbar's Type here to search field, then press the enter key.
    1. Type netsh winhttp reset proxy in the Command Prompt window and press the enter key.
    2. Shut down and restart the computer.

    3. What does proxy server error mean?

    In IT "Proxy errors indicate that an Internet user is not permitted to visit a particular website or URL. This restriction is set by the organization's Internet administrator or the website/URL creator to safeguard private content that is intended to be viewed by a limited number of people.

    4. What is the use of proxy server?

    A proxy server acts as a medium of communication between users and the internet. It is a server, referred to as a "intermediary" due to the fact that it acts as a link between end users and the web pages they visit online. When a computer connects to the internet, it establishes a connection through the use of an IP address.

    5. How do I connect to a proxy server?

    Connecting Google Chrome to a proxy server.

    1. To begin, open Chrome.
    2. Select Customize and control Google Chrome from the menu bar.
    3. Navigate to Settings > System > Open proxy configuration.
    4. Using Internet Properties, configure a connection for your network type:
    5. Enter the proxy server's IP address and port number.
    6. Click OK to apply your modifications.

    About Dusan Stanar

    I'm the founder of VSS Monitoring. I have been both writing and working in technology in a number of roles for dozens of years and wanted to bring my experience online to make it publicly available. Visit https://www.vssmonitoring.com/about-us/ to read more about myself and the rest of the team.

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